*ALL NO-SHOWS & CANCELLATIONS MADE WITH LESS THAN 24 HOURS’ NOTICE WILL BE CHARGED 50% OF THE SCHEDULED SERVICE.*
NO-SHOW APPOINTMENTS/LAST MINUTE CANCELLATIONS
The Massage Therapist respectfully ask that you give a 24-hour notice of cancellation. Please Call (704) – 326 – 2135. If we cannot answer, leave your information on our voice mail. Sorry, cancellations made via email are not accepted. Also appointments made within 24 hours are automatically subject to cancellation fees.
APPOINTMENT / CANCELLATION POLICY
GIFT CERTIFICATES: Same policy applies.
LATE ARRIVAL: Same fee is charged but your appointment will end at the scheduled time.
PLEASE NOTE: Our booking site, Vagaro, will send appointment reminders via text, & we often maintain a waiting list of clients. With enough notice, we’re typically able to fill most appointments.
Even if it’s less than 24 hours before your appointment, please provide as much notice as possible & we will do our best to fill the time & help avoid a cancellation fee.
If a short-notice cancellation cannot be avoided, you’re welcome to send a friend, family member, or colleague in your place.
Thank you, Down to Earth Massage Team
